Facilities at the hotel include meeting rooms, a laundry service and a business centre. The hotel's friendly staff will be happy to book tours and sightseeing in Taiyuan, as well as offering restaurant recommendations. The hotel features include a safe-deposit box and a ticket service. Wi-Fi is available for use. The rooms are equipped with a mini bar and the hotel has room service. Taiyuan Wusu International Airport (TYN) is a 30 minute drive from the Zhongcai Plaza. Taiyuan city centre is within a 20 minute walk from the hotel.